Terms of use
Last updated: 10 November 2026
These terms cover FCP.nz, including the public website, admin and staff workspaces, and installed web app (PWA). The service is provided by ReadyPart Limited. Questions: appsupport@certified.nz.
What FCP.nz provides
FCP.nz helps businesses record and review food safety activities under their existing Food Control Plan. It provides recording tools, corrective-action notes, review checks and daily PDF reports. It does not issue an approved Food Control Plan, provide regulatory approval or guarantee a successful verification.
Your business remains responsible for its food safety procedures, required checks, accurate records, corrective actions and compliance. A green status or an administrator's checked box reflects information entered into the system; it is not independent certification that food is safe.
Your account and team
You must be authorised to act for the business when creating or managing its workspace. Keep account details accurate, protect passwords and shared PINs, and remove access when it is no longer needed. Tell us promptly if you suspect unauthorised access.
Administrators manage team access and settings. On a shared staff device, each person should select their own name before recording. The shared PIN reopens a closed workspace and does not identify an individual. Closing the staff workspace is different from signing out of the account; sign out when a device should no longer have access.
Your records
Your business retains its rights in the records it supplies. You authorise us to store, process and display those records to provide and support the service. Only enter information you are entitled to provide, and tell staff how their information will be used. Our Privacy policy explains our handling of personal information.
Check that entries have saved successfully. Corrections may leave earlier versions in the system. Daily PDFs reflect the latest saved state for the selected day at download time; they are not a full change history. Keep copies needed for your business's record-retention obligations and handle exported records securely.
Availability and acceptable use
The recording service needs an internet connection, including when installed as a PWA. We take reasonable care in providing it, but maintenance, faults and third-party outages can interrupt access. Keep a practical alternative for recording checks during an outage and enter those records when access returns.
Do not access another business's information without permission, interfere with the service, bypass access controls, upload unlawful content or knowingly create misleading records. We may restrict access where reasonably necessary to protect the service, comply with law or address serious misuse. Where practicable, we will explain the reason and provide an opportunity to resolve it.
Charges and changes
FCP.nz is free to use. No payment details are required. If we ever propose paid services, their fees and terms would require a separate agreement before you incur any charge. We may improve or change features and will give reasonable notice of material changes affecting existing use where practicable.
Leaving the service
Contact support to close your account or business workspace. Download the records you need before closing the workspace, or ask us for help. We will explain the effect on other team members and any records that must be retained. See Request account deletion and our Privacy policy for details.
Responsibilities and your rights
We are responsible for providing the service with reasonable care and skill. Your business is responsible for the information it enters, its access decisions and its food safety operations. Nothing in these terms excludes or limits rights or remedies that cannot lawfully be excluded, including any applicable rights under the Consumer Guarantees Act 1993 and Fair Trading Act 1986.
Questions, disputes and updates
Please contact appsupport@certified.nz first so we can try to resolve a concern. New Zealand law applies to these terms, subject to any mandatory rights that apply to you. We will publish updated terms here and give reasonable notice of material changes; changes will not retrospectively remove accrued rights.