FCP.nz support
A little guidance.
A simpler start.
Set up your business, prepare your checks and get your team recording.
Getting Started
A screen-by-screen guide, from your first email to your first records.
Frequently asked questions
Where do I start?
Open the Getting Started guide above. New accounts are guided through business details, module selection and recording names before the admin dashboard becomes their default landing page.
Does every staff member need a login?
No. An authorised person opens the shared workspace, then staff select their recording names. Login access and the recording-name list are separate.
Can I change my modules later?
Yes. Return to Modules in the admin area to change Use, schedules and module setup. Completing onboarding does not lock your choices.
What if I forget my password?
Choose Forgot password on the login page and use the email address registered to your account. Your account password and the shared workspace PIN are different.
Can staff fix an entry?
Staff can correct entries for today. Admins use the recording workspace and date picker to review and correct earlier days.
Is this my food control plan?
No. FCP.nz is a place to make, store and review your food safety records. Follow your own food control plan and business procedures when choosing checks and recording actions.
Still need a hand? Email support. Please do not send passwords or private staff health information.